Commission and Telephone Bids Management
Efficiency, accuracy, and confidence for every auction
Auction Suite1 empowers auction houses to effortlessly manage high volumes of commission and telephone bids with total confidence.
Commission bids submitted via your website* are automatically registered in Auction Suite1, ensuring every client instruction is captured instantly.
For bids received by email, phone, or in person, easy manual registration gives your team full control and flexibility.
All registered commission bids are printed on the Auctioneer Book against the relevant lot, providing transparency on auction day.
This complete audit trail not only strengthens trust but also creates a valuable archive of buyer interest, perfect for future marketing campaigns and re-engagement opportunities.
Advanced Telephone Bids Management
Auction Suite1 delivers a unique, intelligent telephone bidding system that transforms how your team manages live bids. All registered telephone bids can be automatically assigned to staff members with precision, ensuring workload is evenly distributed and no staff member is allocated overlapping or impossible call timings.
On auction day, detailed Bid Sheets and working documents provide each staff member with a list of all Telephone Bids assigned to them, including:
- Lot details
- Buyer telephone numbers
- Covering bid and notes
This ensures a flawless telephone bidding experience, no missed calls, no overloaded staff, and no bidder left behind.
Key Benefits at a Glance
- Website* bids automatically updated and synced with Auction Suite1
- Full manual bid entry for absentee bids from any source
- Printed Auctioneer Book alignment for transparent in-room operations
- Smart telephone bid assignment preventing impossible call overlaps
- Clear staff-level reporting for smooth time management
- Archive of bidder activity for marketing and customer insights
Powering High Volume Auctions With Ease
Whether you run a handful of sales or hundreds each year, Auction Suite1 gives your team the tools to handle every bid confidently and professionally. With streamlined processes, intelligent automation, and unparalleled transparency, you can deliver exceptional service to every bidder, every time.
*Website functionality is dependent on website provider/ integration.
Auction Suite1 incorporates:
Website Integration
Seamless. Intelligent. Effortless.
Transform the way your auction house connects with buyers and sellers online.
Inventory Management
Total control. Total clarity. Total confidence.
Complete visibility and precision from the moment an item arrives to the moment the hammer falls.
Advanced Accounting
The next generation financial management.
Powered by Microsoft Dynamics 365 Business Central end-to-end finance tailored for auction houses.
Photo Management
Fast, Intuitive Image Uploading.
Power your auctions with beautifully organised, effortlessly managed images.
Barcoding
Optimise Operations. Enhance Productivity.
Powerful Barcoding Integration designed to streamline workflows and reduce errors.
Bidding Platforms Integration
Save hours of time on auction day.
Results management tool allowing auction results to be imported promptly and accurately.
Customer Relationship Management
Understand Your Customers. Grow Your Success.
Build deeper relationships, identify opportunities, and make more informed decisions.
Know Your Customer Screening
Strengthen Security & Reduce Risk.
Ensure that every bidder is verified quickly, securely, and in line with regulatory requirements.
Auction Toolkit
Complete Control at Every Stage of Auction.
Empower your team to stay ahead of the curve, elevate customer service, and run every auction with confidence.
Condition Reports Management
Build Trust. Save Time. Elevate Every Interaction
Elevate your customer experience and present your business as professional, responsive, and effortlessly organised.
External Valuations Management
Deliver professional, consistent service
Powerful, fully integrated workflow for capturing, assessing, and converting valuation enquiries with unmatched efficiency
Commission and Telephone Bids Management
Flawless telephone bidding experience.
Manage high volumes of commission and telephone bids with total confidence.
Introduction Commission
Unlock New Revenue Opportunities.
Grow your network, reward referrers, and optimise profit with Auction Suite1.
Droit de Suite
Automatically calculate payable royalties.
Complete, compliant, and cost-saving solution for managing Artist’s Resale Right.
DocuSign
Fast and Secure Digital Signing.
Manage documents digitally in a secure cloud environment.
Collections Management
Enhanced Accuracy & Security.
Create collection documents your way, whether generating them directly from an invoice or consignment.
Advanced Fees Module
Effortlessly handle all vendor and buyer fees.
Transform your fee management into a reliable process with the power of the Advanced Fees Module.
Mailing Lists
Stay in control. Stay informed. Stay ahead.
Give your marketing team the clarity, flexibility, and intelligence needed to scale confidently.
