Home » D365 Business Central » D365 Service Management
Service Management
Deliver superior customer service
- Manage customer calls and queries
- Quickly create service orders
- Easily log orders for accurate records and profitability management
- Manage warranty details
- Measuring contract profitability and generating contract quotes has never been easier
- Detailed planning and dispatching functions
- Gain an overview of service task prioritization, service loads, and task escalation
Effective service order management
- Create reports
- Carry out asset management
- Track support tickets
- Record and keep track of all your service items, including contract information, component management, and BOM reference and warranty information
- View key performance indicators with Trendscape Analysis feature
- Service price management enables you to set up, maintain, and monitor your service prices
- Set up price groups based on different criteria
D365 Business Central incorporates:
Financial Management
Streamline your Financial Processes
Sales and Marketing
Execute Marketing Campaigns
& Manage Sales Processes
Purchase & Payables
Manage suppliers & vendors integrated with the general ledger and inventory
Supply Chain Management
Sales & Receivables Through
to Warehouse Management
Manufacturing
Basic & Agile manufacturing
including supply & capacity planning
Warehousing
Warehouse management systems including data capture, bin set-up & pick ups/put aways
Resource Planning & Projects
Project manager resources capacity
management & jobs
Service Management
Deliver superior customer service
Human Resources
Manage your company human resource efficiently and effectively
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