Service Management

Deliver superior customer service

  • Manage customer calls and queries
  • Quickly create service orders
  • Easily log orders for accurate records and profitability management
  • Manage warranty details
  • Measuring contract profitability and generating contract quotes has never been easier
  • Detailed planning and dispatching functions
  • Gain an overview of service task prioritization, service loads, and task escalation

Effective service order management

  • Create reports
  • Carry out asset management
  • Track support tickets
  • Record and keep track of all your service items, including contract information, component management, and BOM reference and warranty information
  • View key performance indicators with Trendscape Analysis feature
  • Service price management enables you to set up, maintain, and monitor your service prices
  • Set up price groups based on different criteria

D365 Business Central incorporates:

Financial Management

Streamline your Financial Processes

Sales and Marketing

Execute Marketing Campaigns
& Manage Sales Processes

Purchase & Payables

Manage suppliers & vendors integrated with the general ledger and inventory

Supply Chain Management

Sales & Receivables Through
to Warehouse Management

Manufacturing

Basic & Agile manufacturing
including supply & capacity planning

Warehousing

Warehouse management systems including data capture, bin set-up & pick ups/put aways

Resource Planning & Projects

Project manager resources capacity
management & jobs

Service Management

Deliver superior customer service

Human Resources

Manage your company human resource efficiently and effectively

Business Intelligence

Be equipped to outperform your competition

Evo-Upgrade

Evo-Soft offer a full suite of analysis tools and Bridge to the Cloud solutions to enable customers upgrade from old NAV Platforms.

Microsoft Dynamics Business Central

Microsoft Dynamics Business Central offers business a powerful yet cost-effective solution that can be tailored for your company.

Evo-Solutions

The complete software solution for importation, distribution, manufacturing and retail industries.

Auction Suite1

Comprehensive, all-in-one solution designed to meet the full operational needs of modern auction houses.
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